MarketScape provides responsive and accurate technical support to customers using the WebCD Packager to retrieve, organize and build a WebCD. If, after reviewing the product documentation, release notes and tutorial you have any questions, please send email to support@marketscape.com. (See our live Web site to submit a Support Form through the Internet.) You can also call us at 719-532-0650 or send a FAX to 719-532-0165. Our support engineers are ready to help you successfully create your WebCD.

Our Technical Support service is provided free of charge to all customers within the first 60 days of purchase. Thereafter, a 12-month renewal is available for $295, which also entitles you to significant discounts on future releases of the WebCD Packager. If you would like to renew your support subscription, contact our Sales team via email at sales@marketscape.com, call toll-free 1-888-GO-WEBCD or dial 719-593-9890.

As an alternative, check out MarketScape's service options that can help minimize the amount of time you devote to a project. Sometimes the best support is having someone else handle the whole project.